At Host Entitle, we prioritize customer satisfaction and strive to provide exceptional hosting services. If you’re not entirely satisfied with your experience, we offer a clear and straightforward refund policy to ensure fairness and transparency.

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee for the following hosting services:

• WordPress Hosting
• Managed Cloud WordPress VPS

If you are not satisfied within the first 30 days of your purchase, you may request a full refund. Refund requests must be submitted within 30 days of the service activation date.

Refund Eligibility

Refunds apply only to the following cases:

1. New Purchases: Only first-time purchases are eligible for a refund within the 30-day period.
2. Unused Services: Refunds are applicable only if the service has not been used in violation of our Terms of Service.

Refunds are not applicable for:

• Domain name registrations, renewals, or transfers
• Add-on services such as SSL certificates, backups, or security services
• Services canceled after the 30-day period
• Accounts found in violation of our Terms of Service

How to Request a Refund

To request a refund:

1. Contact our Support Team via email at support@hostentitle.com or submit a ticket through your customer portal.
2. Provide your account details and a brief explanation of why you’re requesting a refund.
3. Our team will review your request and process it within 5-7 business days.

Refund Method

Refunds will be issued to the original payment method used during the purchase. Please allow 7-10 business days for the refund to appear in your account, depending on your bank or payment provider.

Changes to the Refund Policy

Host Entitle reserves the right to modify this Refund Policy at any time. Any changes will be communicated through our website and customer notifications.

For any questions regarding our Refund Policy, please contact our support team.

We appreciate your trust in Host Entitle and are committed to delivering a reliable and secure hosting experience.